The result was a success. She couldn't see it.
Four years earlier, her transplant had gone exactly to plan. In the mirror she saw an uneven hairline and thin hair. As the consultation went on, more came out: lips, cheeks, Botox, laser, weight-loss injections, and a question about fillers.
We said no, for the right medical reasons. But by then she had shown eight warning signs, and she left with a no and nothing else.
The right questions on the registration form would have shown most of this before she walked in. That's why we built Formwren.
Details changed to protect the client.